Help Center

New to Online Exams? Learn how to sign in, navigate your dashboard, and take your first exam.

• How to sign in with your institution credentials
• Navigating the student dashboard
• Understanding your exam schedule
• System requirements and supported browsers

Everything you need to know about the exam experience — from start to submission.

• Starting an exam and understanding the timer
• Navigating between questions
• Flagging questions for review
• Submitting your exam
• What happens when time runs out

Understand the security measures in place during exams and what's expected of you.

• Browser lockdown and what it means
• Why copy-paste is disabled during exams
• What counts as a security violation
• Academic integrity guidelines

Learn how grading works and where to find your scores and feedback.

• When and how results are released
• Understanding auto-graded vs. manually graded questions
• Viewing feedback from your lecturer
• Accessing past exam results

Guides for creating exams, building question banks, and managing students.

• Creating and managing question banks
• Building an exam from your question bank
• Configuring exam settings and security
• Grading submissions and releasing results
• Monitoring students during live exams

Resources for managing your institution, departments, and user accounts.

• Setting up departments and programs
• Managing courses and enrolments
• Creating and managing user accounts
• Assigning roles and permissions
• Viewing institutional analytics and audit logs

Manage your account, reset your password, and update your profile.

• Resetting your password
• Updating your profile information
• Troubleshooting sign-in issues
• Account security best practices

Solutions for common issues you might encounter while using the platform.

• Exam won't load or timer issues
• Connection lost during an exam
• Browser compatibility problems
• Missing results or grades
• Submission errors